COVID-19

Dear Patient:

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety. Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe. Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and
the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations. You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff.

For example:

  • Our office will communicate with you to ask screening questions before you are brought back and any treatment is rendered.
  • We have hand sanitizer that we will ask you to use when you enter and exit the office. You will find it in the reception area and other places in the office for you to use as needed.
  • You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
  • Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
  • We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time. At this time, we are requesting that patients remain in their cars until their appointment time. Please call or text us to let us know when you arrive. We can then inform you of any paperwork that needs to be completed and a time for you to enter the building.
  • Please do not bring extra guests with you to your appointment. We also request that for children’s appointments, only one parent accompany them to the appointment. We are doing our best to reduce the amount of individuals in the building at a time.
  • Once you enter, we ask that you practice social distancing and respect the space of others. Please wear a mask to your appointment if you have one available.
  • We will have a new designated EXIT door as to minimize patient interactions in the waiting room.
  • You will notice in every treatment room a newly installed aerosol suction line. This new line is to be used in conjunction with all other suctions lines we normally use and the new line is to capture any stray aerosols that are produced during your procedure.

Starting on May the 4th, front office staff will be in place to start the office back up and we will begin seeing limited patients. On Monday, May 11th, we are planning to begin seeing cleaning and exam appointments. This date may change if we are not able to acquire the appropriate PPE which has been a challenge for all health care facilities to get. We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. If you were taken off the schedule due to the COVID-19 closure, you will be given a call to reschedule that appointment. To make a new appointment, please call our office at (636)978-4848 or visit our website at www.dardennedentalarts.com. Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

We can’t wait to see your smile!

Sincerely,
Dr. Matthew Reyering and Staff at Dardenne Dental Arts